Privacy Policy - Clear Shield Mobile Glass Solutions

01Information We Collect

We may collect information that you voluntarily provide when contacting us by phone or submitting our online quote request form.

Information may include:

• Name
• Phone number
• Email address
• Vehicle year
• Vehicle make
• Vehicle model
• Vehicle Identification Number (VIN), when provided
• Service location
• Description of the damaged vehicle glass
• Any additional information submitted with your request

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of website visits

02How We Use Your Information

Information collected through our website and communication channels is used to:

• Respond to quote requests
• Prepare service estimates
• Schedule appointments
• Verify vehicle information
• Communicate about requested services
• Improve website performance
• Respond to customer inquiries
• Comply with legal obligations

We do not use personal information for purposes unrelated to your request without an appropriate legal basis.

03Online Quote Request Form

Information submitted through our online quote request form is used to prepare a vehicle-specific estimate and determine service availability.

Quote preparation may depend on:

• Vehicle specifications
• Damaged glass component
• Replacement glass availability
• Service location
• Technician availability

Submitting a quote request does not create an obligation to purchase services.

04Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and analyze visitor activity.

Cookies may collect information such as:

• Browser preferences
• Website session information
• Device identifiers
• Website usage statistics

Most web browsers allow users to control or disable cookies through browser settings.

05Information Sharing

Clear Shield Mobile Glass Solutions does not sell personal information.

Information may be shared only when necessary to:

• Process requested services
• Work with trusted service providers supporting our business operations
• Comply with applicable laws
• Respond to lawful government requests
• Protect our legal rights or prevent fraud

06Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission or data storage can be guaranteed to be completely secure.

07Data Retention

Personal information is retained only for as long as reasonably necessary to:

• Respond to customer requests
• Provide requested services
• Maintain business records
• Meet legal, accounting, or regulatory obligations

08Third-Party Websites

Our website may contain links to third-party websites. Clear Shield Mobile Glass Solutions is not responsible for the privacy practices or content of websites operated by third parties.

09Your Privacy Choices

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request information about how your data is used
• Opt out of certain communications

Requests are subject to applicable legal requirements and verification procedures.

10Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

11Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our business practices, legal requirements, or website functionality. The updated version becomes effective when published on this page.

12Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Clear Shield Mobile Glass Solutions
Phone: +1 (562) 512-0830